About Us
Returns & Exchanges
We hope that you’ll love your purchases, but in case you do need to make a return or exchange, our policy is:
Return Policy:
- We accept online returns for a store credit on any non-final sale items up to three (3) days from the date you receive your order. Store Credit has no expiration date, but it is up to you to keep a copy of the code given when return is processed, just as you would keep up with a gift card.
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- HOLIDAY RETURNS: Holiday gift returns will be accepted until January 6, 2024 if un-worn and un-altered items with original tags attached and a sales receipt for exchange or store credit only. (must have been purchased before Dec 25th)
- Sale items and jewelry are FINAL SALE & cannot be returned. Any sale items or jewelry returned, will NOT be processed. If you wish to have this item returned back to you, a return fee will be processed before shipment.
- All merchandise must be sent back to Six Sisters unworn, unwashed, and in original condition with all tags attached. If any items have makeup, deodorant, or any other stains/odors (including smoke odors), you WILL NOT be given credit and items will be sent back with a return fee.
- Shoes must be returned in their original box and placed inside an additional shipping box with the necessary wrapping needed to protect the box.
- All gift card purchases are final. Gift cards cannot be returned, exchanged or redeemed for cash, and cannot be replaced if lost or stolen.
- All shipping cost are non-refundable.
- We do not offer price adjustments
*If you received a damaged or incorrect item, please call (502)690-9986 or email sixsistersnulu@gmail.com within five (5) days of package arrival for further assistance. We will not accept an exchange or return on a damaged item after the five (5) day period.
Each item is photographed at it's very best to display accurate colors, measurements and patterns. Please be aware that various computer and/or mobile devices may have different color display screens. Items with slight variances will not be considered damaged or defective, as some items are unique in color, pattern and texture.
Exchange Policy:
If you need to exchange the same item for another size or color, please call 502-690-9986 for assistance. Exchanges will only be given when original items have been returned within three (3) day return period.
Return Instructions:
- Please review our Return Policy above to be sure you meet all the return requirements. Any returns received that do not meet the online return requirements stated above will not be accepted and an additional postage fee will incur to have them returned to you.
- Place in a shipping safe package or repackage your items in the package you received them in.
- INCLUDE YOUR ORIGINAL RECEIPT with the packing slips and completed return form. Feel free to make a copy for your records.
- Please email sixsistersnulu@gmail.com and notify us of return, reason for return and expected delivery.
- Please send your returns to:
Six Sisters Boutique
Attn: Online Return
804 E Market St.
Louisville, Ky 40206
PLEASE KEEP YOUR TRACKING INFORMATION. You are responsible for tracking your return package. Once received at Six Sisters please allow up to five (5) business days for processing. You will receive an email confirmation with your Online Credit code.
Local Return Instructions: Local Returns can be dropped off at our NULU location at 804 E Market St, Louisville, KY 40206
- Please review our Return Policy above to be sure you meet all the return requirements. Returns that do not meet the return requirements will not be accepted. *Online orders that have been shipped out, locally or other, do not apply to our in-store purchasing and return policy.
- INCLUDE YOUR ORIGINAL RECEIPT with the packing slips and completed return form when dropping off the items you are returning. Refunds are not given on the spot, store credit will be sent in a follow up email within five (5) business days.
For any additional questions, please contact Katie at 502-690-9986 or sixsistersnulu@gmail.com.
Meet the Owner
Since it's the first question I always get, yes, there are six sisters! The name comes from the most awesome family ever! As one of six sisters born and raised in Louisville, KY by two amazing parents, I've become the woman I am today because of my five sisters. The store reflects our personalities, our city and of course our fashion and style. After 7 years in the wonderful world of women's small business retail and fashion apparel, it was time to venture out on my own and get back to my city roots. Growing up in Crescent Hill and now living just up the road in the highlands, and staying true to all things local it was only natural that I bring my women's boutique to my favorite neighborhood. Myself, along with the input of my five sisters, and the support of my wonderful husband and kiddos, cannot wait to bring great fashion, accessories, unique and fun kids clothing, and more to the city of Louisville. We hope to you find the shopping experience that NULU has truly been missing and you find yourself feeling at home both in Six Sisters and throughout the NULU area. Everyone here at Six Sisters can't wait to show both locals and visitors alike how much fun shopping truly can be. Cheers to shopping local in Louisville!!
Meet the Team
Welcome to our store, where shopping becomes a delightful experience with the help of our amazing team of wonderful women. Passionate about style and fashion, our team is dedicated to helping you find and select the perfect items that suit your taste and needs. Whether you’re looking for a complete wardrobe makeover or just a few special pieces, our friendly and knowledgeable staff are here to offer personalized recommendations and expert styling advice. Enjoy a shopping experience like no other, where your satisfaction is our top priority. Come visit us and discover why our customers love shopping with us!